TERMS OF PURCHASE AND REFUND POLICY

Raising the Bar Consulting and all affiliated brands stand behind all of our products, and your satisfaction is of utmost importance to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are governed by the following policies.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.

No Guarantee of Results

We do not guarantee results or offer legal advice. Entrepreneurship and Marketing involve risk and hard work. Always consult with your professionals. Any testimonials showing our success or our clients’ success are not to be interpreted as common, typical, or expected. Some testimonials are from individuals who now work with Raising the Bar Consulting as a coach or trainer. It takes education, drive, and hard work to reach your goals.

Physical Products

Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/damaged/defective items/packages lost in transit must be submitted directly to our customer service department within 30 days. You can contact our Customer Service Department at support@raisingthebar.consulting during the hours of 8 AM – 5 PM PST, Monday through Friday.

If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at support@raisingthebar.consulting during the hours of 8 AM – 5 PM PST, Monday through Friday.

For refund procedures or if you do not know if your product is from our 3rd party fulfillment center. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.



Digital Download and Course Products

There are no refunds on any digital products. You will receive access to the training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased, please contact our Customer Support Department immediately at support@raisingthebar.consulting during the hours of 8 AM – 5 PM PST, Monday through Friday, so we can resolve the issue. Purchase of a Raising the Bar Consulting training module does not grant rights to the buyer to share, reproduce, or resell the product in any way.

All digital and downloadable product sales are final. We do not offer digital product refunds; once a download/digital access has been assigned to you, there is nothing we can retrieve back.